Connecting Your Laptop, Tablet or Phone to the Wireless Network

To connect to the new network, simply select “DU WiFi” from your list of wireless networks.  A browser window should automatically open (if not, open any browser such as Chrome, IE, Firefox or Safari).  You will see the following page.

Guest

1)  Select “Guest” if:

  • You are not a student, faculty or staff member at the University and are visiting campus or
  • You are on campus doing official work for the University of Denver

2)  Read the Terms of Agreement and click the “I Agree” button

General Use

1) Select “General Use” if:

  • You are a student and are not employed by DU or
  • You are a faculty/staff and do not access any restricted resources on your laptop such as shared folders, departmental printers or iBanner or
  • You are using a mobile device or tablet

2)  You will be prompted for your username and passcode.  Enter your DU email address as the username (firstname.lastname@du.edu) and your PioneerWeb passcode for the password.

That’s it!  You are now connected to the DU WiFi network and will not be asked to reauthenticate for a year.

Restricted Use

1)  Select “Restricted Use” if:

  • The device you are using is not a mobile device (phone or tablet) or
  • You are accessing secure applications or services such as shared folders, departmental computers and iBanner on your laptop.

2)  You will be directed to a screen that gives you details about the restricted network.  Select “Xpress Connect” from the screen.

3)  Follow the prompts in Express Connect.  Your will use your DU email address for the username (firstname.lastname@du.edu) and your PioneerWeb passcode for the password.

*Note that once you have gone through the onboarding process, you will be connected to the Eduroam network and will need to reauthenticate when you change your PioneerNet or email password.  For more information on Eduroam, please see our Knowledge Base article https://univofdenver.service-now.com/techservices/kb_view.do?sysparm_article=KB0011371 Please, login at https://univofdenver.service-now.com with your DU ID and my.du.edu password to get an access to the article.

If you have already connected to DU WiFi and have realized you need to use CS department printers and directories

Visit http://clearpass.du.edu/guest/splash.php and select the “Restricted Use” option. Use CS printers and other services as usual.

If you trying to connect but your credentials are not accepted follow Eduroam self onboarding instructions here.

Wireless Network technical support can be contacted at 303-871-4700 or support@du.edu